Portal overview
The Vendor Portal is your vendors' window into everything related to their participation in your events. It gives them the information they need without requiring a Vendor Space account or any setup on their end.
Portal Tabs
When a vendor opens their portal link, they land on a clean page with two main tabs: Overview and Messages.
Overview Tab
The Overview tab gives vendors a snapshot of their participation across all events:
Quick Stats
At the top, vendors see four summary cards:
Events
Number of events the vendor is participating in
Orders
Total number of orders placed
Total Spent
Combined total of all paid orders
Booths Assigned
Number of booths assigned to the vendor
Your Events
A list of all events the vendor is registered for, showing:
Event name and dates
Event location
Event status
Orders & Payments
A table of all orders, showing:
Event
Which event the order is for
Amount
Order total
Status
Payment status (pending, paid, etc.)
Date
When the order was placed
Your Booths
If the vendor has been assigned booths, each one is displayed as a card showing:
Booth number
Booth label (if set)
Associated event name
Booth status
Location notes (if provided)
Messages Tab
The Messages tab provides a single, continuous chat between the vendor and your organization. There are no separate threads or subjects -- just one ongoing conversation.
Messages from your organization appear on the left in a muted style
The vendor's own replies appear on the right in an accent color
Each message shows the sender name and timestamp
The vendor can type a reply and send it directly from the portal
When there are unread messages, a dot indicator appears on the Messages tab.
No Account Required
One of the most important things to communicate to your vendors: they do not need to create an account, remember a password, or download an app. The portal link is all they need.
This is especially helpful for vendors who:
Participate in events infrequently
Are not comfortable with technology
Want quick access without extra steps
Tip: When reaching out to vendors for the first time, mention that the portal requires no sign-up. This removes a common barrier and increases response rates.
Mobile-Friendly
The Vendor Portal is fully responsive. Vendors can access it from their phone, tablet, or computer. Everything adjusts automatically to fit their screen.
What Vendors Cannot See
To protect your operations, vendors do not have access to:
Other vendors' information or booth assignments
Your internal notes or task lists
Financial details beyond their own payment
Your team's messages or internal communication
The portal is designed to give vendors exactly what they need -- nothing more, nothing less.
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