Billing and plans
Vendor Space is designed to be accessible for organizers of all sizes. This page explains how billing works and what your plan includes.
Viewing Your Current Plan
Go to Settings in the left sidebar.
Click the Billing tab.
Your current plan, usage summary, and platform fee percentage are displayed.
Note: Only the organization Owner can access billing settings. Admins, Editors, and Viewers do not see this tab.
How Vendor Space Pricing Works
Vendor Space uses a transaction-based pricing model. Instead of charging a monthly subscription up front, Vendor Space takes a small platform fee as a percentage of each vendor payment you collect.
This means:
No upfront costs. You do not pay anything until you start collecting payments from vendors.
No monthly minimums. If you do not collect any payments in a given month, you are not charged.
Costs scale with your business. You only pay more as you earn more.
Understanding Your Fees
When a vendor makes a payment, two fees are deducted:
Vendor Space platform fee
A percentage of the transaction amount, based on your plan
Stripe processing fee
Standard credit card processing fees charged by Stripe
Both fees are deducted automatically at the time of the transaction. The remaining amount is deposited into your Stripe account.
Example
If a vendor pays $500 for a booth and your platform fee is 5%:
Vendor pays
$500.00
Vendor Space fee (5%)
-$25.00
Stripe fee (approx. 2.9% + $0.30)
-$14.80
You receive
$460.20
Stripe fees vary by card type and country. See your Stripe dashboard for exact rates.
Plan Details
Your billing page shows:
Current Plan
The plan you are subscribed to
Platform Fee %
The percentage taken from each transaction
Usage This Month
Total transaction volume and fees for the current billing period
Transaction History
A log of all platform fees charged
Upgrading Your Plan
If your organization is growing and you want to explore lower platform fees or additional features:
Go to Settings and click the Billing tab.
Click Manage Subscription or Upgrade Plan.
Review the available plans and select the one that fits your needs.
Follow the prompts to update your subscription.
Plan changes take effect immediately. If you upgrade mid-billing cycle, you will only be charged the prorated amount for the remainder of the period.
Managing Your Subscription
From the Billing tab, you can also:
View invoices for past billing periods.
Update your payment method if the card on file needs to change.
Cancel your subscription if you no longer need Vendor Space.
Tip: If you are unsure which plan is right for you, start with the default plan. You can always upgrade later as your event volume grows. Since Vendor Space only charges per transaction, you will not pay anything you do not use.
Common Questions About Billing
Am I charged if I do not run any events? No. Vendor Space only charges platform fees when you collect payments. If there are no transactions, there are no charges.
Can I see a breakdown of fees per event? Yes. The transaction history on your billing page shows each fee alongside the corresponding vendor payment and event.
What happens if I downgrade my plan? Your platform fee percentage will adjust according to the new plan. Existing transactions are not affected -- the change applies to future payments only.
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