> For the complete documentation index, see [llms.txt](https://vendorspace.gitbook.io/docs/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://vendorspace.gitbook.io/docs/settings/billing-and-plans.md).

# Billing and plans

Vendor Space is designed to be accessible for organizers of all sizes. This page explains how billing works and what your plan includes.

***

## Viewing Your Current Plan

1. Go to **Settings** in the left sidebar.
2. Click the **Billing** tab.
3. Your current plan, usage summary, and platform fee percentage are displayed.

> **Note:** Only the organization Owner can access billing settings. Admins, Editors, and Viewers do not see this tab.

***

## How Vendor Space Pricing Works

Vendor Space uses a transaction-based pricing model. Instead of charging a monthly subscription up front, Vendor Space takes a small platform fee as a percentage of each vendor payment you collect.

This means:

* **No upfront costs.** You do not pay anything until you start collecting payments from vendors.
* **No monthly minimums.** If you do not collect any payments in a given month, you are not charged.
* **Costs scale with your business.** You only pay more as you earn more.

***

## Understanding Your Fees

When a vendor makes a payment, two fees are deducted:

| Fee                           | Description                                                |
| ----------------------------- | ---------------------------------------------------------- |
| **Vendor Space platform fee** | A percentage of the transaction amount, based on your plan |
| **Stripe processing fee**     | Standard credit card processing fees charged by Stripe     |

Both fees are deducted automatically at the time of the transaction. The remaining amount is deposited into your Stripe account.

### Example

If a vendor pays $500 for a booth and your platform fee is 5%:

|                                   | Amount  |
| --------------------------------- | ------- |
| Vendor pays                       | $500.00 |
| Vendor Space fee (5%)             | -$25.00 |
| Stripe fee (approx. 2.9% + $0.30) | -$14.80 |
| You receive                       | $460.20 |

*Stripe fees vary by card type and country. See your Stripe dashboard for exact rates.*

***

## Plan Details

Your billing page shows:

| Item                    | Description                                                      |
| ----------------------- | ---------------------------------------------------------------- |
| **Current Plan**        | The plan you are subscribed to                                   |
| **Platform Fee %**      | The percentage taken from each transaction                       |
| **Usage This Month**    | Total transaction volume and fees for the current billing period |
| **Transaction History** | A log of all platform fees charged                               |

***

## Upgrading Your Plan

If your organization is growing and you want to explore lower platform fees or additional features:

1. Go to **Settings** and click the **Billing** tab.
2. Click **Manage Subscription** or **Upgrade Plan**.
3. Review the available plans and select the one that fits your needs.
4. Follow the prompts to update your subscription.

Plan changes take effect immediately. If you upgrade mid-billing cycle, you will only be charged the prorated amount for the remainder of the period.

***

## Managing Your Subscription

From the Billing tab, you can also:

* **View invoices** for past billing periods.
* **Update your payment method** if the card on file needs to change.
* **Cancel your subscription** if you no longer need Vendor Space.

> **Tip:** If you are unsure which plan is right for you, start with the default plan. You can always upgrade later as your event volume grows. Since Vendor Space only charges per transaction, you will not pay anything you do not use.

***

## Common Questions About Billing

**Am I charged if I do not run any events?** No. Vendor Space only charges platform fees when you collect payments. If there are no transactions, there are no charges.

**Can I see a breakdown of fees per event?** Yes. The transaction history on your billing page shows each fee alongside the corresponding vendor payment and event.

**What happens if I downgrade my plan?** Your platform fee percentage will adjust according to the new plan. Existing transactions are not affected -- the change applies to future payments only.


---

# Agent Instructions
This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com.

## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter:

```
GET https://vendorspace.gitbook.io/docs/settings/billing-and-plans.md?ask=<question>&goal=<endgoal>
```

`ask` is the immediate question: it should be specific, self-contained, and written in natural language.
`goal` is optional and describes the broader end goal you are ultimately trying to accomplish on behalf of the user. GitBook uses it to tailor the answer towards what is most useful for that goal.

The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.