Connecting Stripe
Vendor Space uses Stripe Connect to handle payments. This means when a vendor pays for a booth or sponsorship, the money goes directly to your bank account -- not through us. You stay in full control of your funds.
Why Stripe?
Stripe is a trusted, industry-leading payment platform used by millions of businesses worldwide. With Stripe Connect, you get:
Direct payouts to your bank account
Transparent fees with no hidden charges
Secure processing that meets the highest industry standards
Vendor Space never holds your funds. Stripe deposits payments directly into the bank account you configure during setup.
How to Connect Your Stripe Account
Go to Settings from the sidebar
Find the Stripe section and click Connect Stripe Account
You'll be redirected to Stripe's secure onboarding flow
Follow Stripe's steps to verify your identity and link your bank account
Once complete, you'll be returned to Vendor Space with a green connected status
Tip: If you don't already have a Stripe account, that's perfectly fine. Stripe will create one for you as part of the onboarding process. Just follow the prompts.
Important Things to Know
You must connect Stripe before collecting payments. Without a connected account, you won't be able to send payment links or process vendor payments.
Connect early. We recommend setting up Stripe right after creating your account so you're ready to collect payments as soon as vendors start signing up.
You can disconnect and reconnect at any time. If you need to switch to a different Stripe account, go to Settings and disconnect your current account, then connect the new one.
After You're Connected
Once Stripe is connected, you're ready to start collecting payments. Here's what becomes available:
Payment links -- Send vendors a link to pay for their booth, add-ons, or sponsorship
Transaction tracking -- View all payments in the Transactions section of Vendor Space
Automatic receipts -- Vendors receive a confirmation from Stripe when their payment is processed
Tip: You can check your Stripe connection status at any time by visiting Settings. A green indicator means everything is active and ready to go.
Troubleshooting
Stripe onboarding didn't finish
Go back to Settings and click Connect Stripe Account again to resume
Status shows disconnected
Reconnect from Settings -- your previous payout history is preserved in Stripe
Vendor says payment failed
Check the Transactions page for error details, or log into your Stripe dashboard for more information
Tip: If you run into any issues with Stripe, their support team is excellent. You can also reach out to Vendor Space support and we'll help you get things sorted.
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